Booking & Stay Policies
Payment Policy
Deposit & Balance:
A partial payment of 50% of the total amount is required at the time of booking.
The remaining 50% balance is due no later than 60 days prior to arrival.
If the booking is made within 60 days of arrival (or within 3 days of when the second payment would be due), the full amount will be due at the time of booking.
Damage Deposit
Guests may choose between:
Vacation Rental Damage Protection Plan, or
Refundable Damage Deposit (amount varies by property, from US$1,000 to US$8,000).
The damage deposit is payable 60 days prior to arrival.
A Vacation Rental Damage Protection Plan of US$299.00 will be charged at the time of booking.
This plan covers unintentional damages to the interior of the property up to US$2,000, provided that they are reported before check-out.
Please note:
The plan does not cover damages related to hookah or cigarette use, as smoking is strictly prohibited.
It also excludes items outside the rental property (e.g., golf carts, bicycles, or resort-owned equipment).
Damages exceeding US$2,000 or caused by intentional acts or gross negligence will be charged separately.
If you opt not to purchase the protection plan, a refundable damage deposit will be required at the time of booking.
This deposit will be refunded in full within 14 days after check-out, less any deductions for damages if applicable.
Payment & Cancellation Policy
January 6 – December 17
50% deposit due at booking
Remaining 50% due 60 days prior to arrival
Cancellations made 60 days or more prior to arrival are refundable
Cancellations within 59 days or less are non-refundable
December 18 – January 5 & Thanksgiving Week
50% deposit due at booking (non-refundable)
Remaining 50% due 90 days prior to arrival
No date changes allowed during this period
Date changes will only be accepted in the case of force majeure preventing travel
Valid rescheduling will be honored for up to 11 months from the cancellation date
No refunds for seasonal rate differences
Note:
A US$150 administrative fee applies to all full refunds if payment was made by wire transfer.
If payment was made by credit card, a 4% processing fee will be deducted from the refunded amount.
Accepted Payment Methods
Stripe
Zelle
Wire transfer
ACH transfer
House Rules
🚭 No smoking (including hookahs) anywhere on the property
🧑💼 Minimum age: Reservation holder must be 25 years or older
🤫 Quiet hours: Between 10:00 PM and 8:00 AM
🐶 No pets allowed
👥 Occupancy: Total number of guests must not exceed the quoted amount
🍽️ External vendors (chefs, event planners, photographers, golf cart providers, etc.) must be approved in advance and may incur additional fees
